How do I call japan with a international calling card?

Question:

I have the 011 81 44 and the number to soft bank There is a 0800 and more numbers. I read that you have to drop the first zero. I spent a half hour trying to get this to work...I need to suspend a cell phone for my son cuz he is unable to do it. Please help????? thank so much

Answer:

Can you use a land line to make the call ? Calling from a cell phone to a cell phone in another country often doesn't work.
Id call your service provider