Have you called Japan Airlines in the U.S.A? If so, were they very helpful?

Question:

I want to book a reservation with a person not over the web. I called another carrier and they didnt help much so I was thinking of trying JAL.

Anyone have any good luck with fares or at least good service?
Share bad experiences too if you want.

Answer:

The Japanese airlines JAL and ANA both have good reputations for service and flying on time. Both also have at least one special discount economy class airfare, but in general you will still do better by calling up a travel agent and booking through them. If you insist on speaking to a person that is fine; there are numerous Japanese agencies like HIS, IACE, Amnet, JTB, and Kintetsu.
Remember though that cheaper tickets usually have more restrictions - make sure you know what the date change and refund charges are.