Question:
I have applied for insurance and all, so could I get a new handset in a different Docomo shop from where I purchased and subscribed? Also is there a charge for this?
Answer:
Well, since you applied for insurance and all, and hoping you actually paid for said insurance, I would recommend looking at the insurance agreement that you should have received and see what you are expected to do in order to get a replacement.
Or you could simply ask strangers on the street what to do.
Your choice, but I would go with the first.
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